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Distance Sales Agreement


Address: [&FIRM_ADDRESS&]

Phone: [&FIRM_PHONE&]

Fax : [&FIRM_FAX&]

Email: [&FIRM_MAIL&]

Product Return Address: [&FIRM_ADDRESS&]


Name Surname: [&MEMBER_FULLNAME&]



Email Address: [&MEMBER_MAIL&]


The subject of this contract is the Law No. 6502 on the Protection of Consumers and Regulation on the Implementation Principles and Procedures of Distance Contracts regarding the sale and delivery of the product, the qualities and sales price of which are specified below, which the BUYER has ordered electronically from the SELLER's website. It is the determination of the rights and obligations of the parties in accordance with its provisions.


Type and Type, Quantity, Brand/Model, Color and Sale Price and Delivery Information of the Products are as follows.

Delivery Address: [&ORDER_DELIVERY_ADDRESS&]

Delivery Person: [&MEMBER_FULLNAME&]

Billing Address: [&ORDER_INVOICE_ADDRESS&]


4.1 BUYER, on the website of, regarding the basic characteristics of the product subject to the contract, the sales price including all taxes, the payment method and the delivery and the costs of this will be borne by the BUYER, the delivery time and the full trade name, full address and contact information of the SELLER. declares that he has read the preliminary information and given the necessary confirmation in electronic environment.

BUYER; By confirming this contract electronically, it confirms that before the conclusion of the distance contracts, the address to be given by the Seller to the Consumer, the basic features of the ordered products, the price of the products including taxes, payment and delivery information are correct and complete.

4.2 The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated within the period specified in the preliminary information on the website, depending on the distance of the BUYER's residence for each product, provided that it does not exceed 30 days from the date of order. Any shipping fee regarding the delivery shown in Article 3 will be borne by the BUYER and will be reflected under the name of "Shipping Fee" on the invoice for the order.

4.3 If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.

4.4 The SELLER cannot be held responsible if the ordered product cannot be delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.

4.5 The SELLER is responsible for the delivery of the contracted product in a sound, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.

4.6 The SELLER may supply a different product with equal quality and price to the BUYER before the contractual performance obligation expires, provided that it is based on a justified reason.

4.7 If the SELLER fails to fulfill its contractual obligations in the event that the fulfillment of the product or service subject to the order becomes impossible, it shall inform the consumer of this situation before the contractual performance obligation expires and may supply the BUYER with a different product of equal quality and price if it is in stock.

4.8 The SELLER reserves the right to supply different products of equal quality and price in order to fulfill the contractual performance obligation in case the fulfillment of the order and/or service becomes impossible at the end of the campaign period. acknowledges that the SELLER, who notifies him before the expiry, reserves the right to return the product price. Although the consumer has been informed that the product is out of stock, he will not be able to demand a different product of equal quality and price instead of a refund.

4.9 For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.

4.10 After the delivery of the product, the credit card, debit card, debit card and/or ininal card of the BUYER and other payment systems offered on the Website are used unfairly or unlawfully by unauthorized persons, not due to the BUYER's fault. In the event that the product price is not paid to the SELLER, the BUYER is obliged to return the relevant product to the SELLER within 3 days, provided that it has been delivered to him. In this case, the shipping costs belong to the BUYER.

4.11 If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, it is obliged to notify the BUYER. In this case, the BUYERIn case of cancellation of the order, the amount paid will be paid to him in cash and in full within 10 days.

In the payments made by the BUYER with credit card, debit card and/or debit card and other payment systems offered on the Website, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER. In payments made with İninal Card, the product amount is returned to the User's Innial Card account within 24 hours after the order is canceled by the BUYER. After this amount is returned to the bank and/or İninal Card account, the reflection on the BUYER's accounts is entirely related to the bank and/or İninal Card transaction process, and it is not possible for the SELLER to intervene in any way regarding this issue.


The BUYER may request a return/change for defective or defective products as of the delivery of the product subject to the contract to himself or to the person/organization at the address indicated. The BUYER is obliged to notify the SELLER of this request within 2 business days from the receipt of the products.

In order to use the right of return/change, the SELLER must be notified by fax, telephone or e-mail within 2 business days and the product must be unused within the framework of the provisions of Article 6 and can be offered for resale by the SELLER. If this right is exercised,

a) The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of the institutions cannot be completed unless a RETURN INVOICE is issued.)

b) Return form,

c) The products to be returned within 2 business days must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any. Within 7 days following the receipt of these documents to the SELLER, the product change or the relevant product price is loaded into the BUYER's account as a balance and it is allowed to be used in the next shopping.

The shipping cost of the product whose right to return/change is used within the period shall be borne by the BUYER.

When returning the product to the SELLER, the original invoice submitted to the BUYER during the delivery of the product must also be returned (to ensure consistency in our accounting records). will not be carried out, the product will be sent back to the BUYER in the same way, against payment. On the invoice to be returned with the product, the phrase "return invoice" will be written and signed by the BUYER.


• Underwear and Hosiery Products

• All Kinds of Personal Care Products


In case of default of the BUYER, the BUYER agrees to pay the loss and damage of the SELLER due to the delayed performance of the debt. In cases where the BUYER's default is caused by the SELLER's fault, the BUYER shall not be obliged to meet any claim for loss or damage.


In the implementation of this contract, Consumer Arbitration Committees and Consumer Courts in the SELLER's residence are authorized up to the value declared by the Ministry of Customs and Trade. In case the order is created/approved, the BUYER is deemed to have accepted all the terms of this contract.




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