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Distance Sales Agreement

Address: [&FIRM_ADDRESS&]
Phone: [&FIRM_PHONE&]
Fax : [&FIRM_FAX&]
Email: [&FIRM_MAIL&]
Product Return Address: [&FIRM_ADDRESS&]

Name Surname: [&MEMBER_FULLNAME&]
E-Mail Address: [&MEMBER_MAIL&]


The subject of this contract is to determine the rights and obligations of the parties regarding the sale and delivery of the product, the qualities and sales price of which are stated below, which the BUYER has ordered electronically from the website belonging to the SELLER.

ARTICLE 3 - THE PRODUCT SUBJECT TO THE AGREEMENT: These are the product(s) whose Kind and Type, Quantity, Brand/Model, Color and Sale Price and Delivery Information are specified in the relevant Order.

Delivery Address: [&ORDER_DELIVERY_ADDRESS&]
Delivery Person: [&MEMBER_FULLNAME&]
Billing Address: [&ORDER_INVOICE_ADDRESS&]


4.1 BUYER, on the website of, regarding the basic characteristics of the product subject to the contract, the sales price including all taxes, the payment method and the delivery and its costs will be borne by the BUYER, the delivery time and the full trade name, full address and contact information of the SELLER. declares that he has read the preliminary information and given the necessary confirmation in electronic environment.
BUYER; By confirming this contract electronically, the SELLER confirms that before the conclusion of the distance contracts, the address to be given by the SELLER to the BUYER, the basic features of the ordered products, the price of the products including taxes, payment and delivery information are correct and complete.
4.2 The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated within the period specified in the preliminary information on the website, depending on the distance of the BUYER's residence for each product, provided that it does not exceed 30 days from the date of order. All kinds of shipping charges regarding the delivery shown in Article 3 will be borne by the BUYER and will be reflected on the invoice for the order under the name of "Shipping Fee".
4.3 If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.
4.4 The SELLER cannot be held responsible if the ordered product cannot be delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.
4.5 If the SELLER fails to fulfill its contractual obligations in the event that the fulfillment of the product or service subject to the order becomes impossible, it shall notify the BUYER before the contractual performance obligation expires and may supply the BUYER with a different product of equal quality and price if it is in stock.


The BUYER may request a return/change for defective or defective products as of the delivery of the product subject to the contract to himself or to the person/organization at the address indicated. The BUYER is obliged to notify the SELLER of this request within 2 working days from the receipt of the products.
In order to use the right of return/change, the SELLER must be notified by fax, telephone or e-mail within 2 business days and the product must be unused within the framework of the provisions of Article 6 and can be offered for sale again by the SELLER. If this right is exercised,
a) The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of the institutions cannot be completed unless a RETURN INVOICE is issued.)
b) The products to be returned within 2 business days must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any. Within 7 days following the receipt of these documents to the SELLER, the product exchange or the relevant product price is credited to the BUYER's account and allowed to be used in the next shopping.
The shipping cost of the product whose right to return/change is used within the period shall be borne by the BUYER.
When returning the product to the SELLER, the original invoice submitted to the BUYER during the delivery of the product must also be returned (to ensure consistency in our accounting records). will not be carried out, the product will be sent back to the BUYER in the same way, against payment. On the invoice to be returned with the product, the phrase "return invoice" will be written and signed by the BUYER.

• Underwear and Hosiery Products
• All Kinds of Personal Care Products


ISTANBUL Courts and Enforcement Offices are authorized for disputes arising from this contract.

ARTICLE 8 – The cases where there is no provision in this contract, Turkish Code of Obligations, Turkish Commercial Code, Turkish Civil Code, Code of Civil Procedure etc. The provisions of the relevant legislation are applied.

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