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2% discount on orders over 5.000 $, 4% discount on orders over 10.000 $, 2% discount on bank transfer order!

FAQ

No, you do not pay any fees for membership.

You can become a member by clicking the MEMBER button on the main page and filling in the relevant fields on the page that opens.

You can send your cancellation request to info@depotextile.com with your cancellation reason.

To change your password, you can log in to the site, click your membership name in the upper right corner, renew the password from the MY ACCOUNT menu, and click the Update button.

Before your order is shipped, you can change the delivery address and recipient name by sending an e-mail containing your request to info@depotextile.com or by contacting our whatsapp communication line.

Your orders are sent to your address with UPS Fast Cargo with which we have a contract.
Your order is delivered to cargo within 24 hours. In addition to this, you are contacted and informed via our whatsapp communication line in the whole process from the moment your order reaches us until it is delivered to the cargo. Your domestic orders are delivered to your address within 1-3 business days, depending on your address information.
Shipping and payment at the door are available.
Always check your order with the courier. If the shipping package or product is damaged or the package quantity is incorrect; After signing the cargo delivery receipt, attach the "Due Diligence Report" to the cargo officer and contact our whatsapp communication line immediately.
Cargo companies only deliver on business days.
When your order is delivered to cargo, you will receive an information message titled Your order has been shipped and an information SMS from the cargo company. After this SMS and information message is received, you can track your cargo in 2 ways: • From the “Cargo Tracking” link in the information message. • From the "Where is my Cargo?" link in the "My Orders" tab in the "My Account" section.
You will receive the following information messages from the moment you complete your order by paying with your card until you receive it. 1. An informational message titled “Your order has been received” when payment is complete. 2. When your order is delivered to cargo, an information message titled "Your order has been shipped" and an information SMS from the cargo company. 3. When the order is delivered, “Your Order Has Been Delivered!” Information message titled Note: You can check the status of your order from the "My Orders" tab in the "My Account" section on the main page.
Always check your order with the courier. If the shipping package or product is damaged or the package quantity is incorrect; After signing the cargo delivery receipt, attach the "Due Diligence Report" to the cargo officer and contact our whatsapp communication line immediately.
Always check your order with the courier. If the shipping package or product is damaged or the package quantity is incorrect; After signing the cargo delivery receipt, attach the "Due Diligence Report" to the cargo officer and contact our whatsapp communication line immediately.
You can cancel your order before it is shipped. For detailed information, you can contact our whatsapp communication line.
Yes, we have a cash on delivery option.
Yes, you can pay with your debit card.
• 3D Secure system is used for transactions you make with a debit card. 3D Secure is an identity verification system developed by card companies to ensure the security of online shopping. • Your card information is not saved without your approval and will not be viewed by third parties.
Yes, you can pay by wire transfer or eft method.
Yes, when you place your orders with the cash on delivery-credit card option, you can pay in this way.
• Your invoices are arranged according to the preference you specify during order creation. • When the product is added to the cart, my billing address is listed with the same selected option on the Address Information page. • If you continue with the same option as my billing address, the invoice will be sent to the delivery address along with the product. It is also sent to your e-mail address as an e-invoice or e-archive.
You can make changes before your order is shipped. In such cases, you should immediately contact our whatsapp communication line.
• When you click on the "Login" field in the upper right corner of the main page, the window that appears when you click "Forgot Password? Press the ” button. • An information message titled “Password Renewal Request” will be sent to your e-mail inbox. • Reset your password by clicking the link in this message.
• After logging in to the site to change your password, you can create a new password using the “My User Information” tab in the “My Account” section.
• To change your e-mail address, after logging in to the site, you can use the “My User Information” tab in the “My Account” section.
You can send your suggestions and requests to info@depotextile.com.


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